Terms of service

Effective Date: August 2026

Welcome to A'Yani Roots (ayaniroots.com). By visiting our website, purchasing our products (including our hair growth oils and hair care essentials), or engaging with our brand, you agree to be bound by the following Terms of Service. Please read these terms carefully before accessing or using our website.

Online Store Terms

  • By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence, or that you have given us your consent to allow any of your minor dependents to use this site.

  • You may not use our products for any illegal or unauthorized purpose nor may you, in the use of the Service, violate any laws in your jurisdiction.

Product Use & Health Disclaimers

  • External Use Only: All A'Yani Roots products are formulated strictly for external, topical use on the hair and scalp.

  • Patch Testing: We strongly recommend performing a skin patch test before applying any new product fully. Discontinue use immediately if irritation, redness, or discomfort occurs.

  • Medical Disclaimer: Products and statements made regarding A'Yani Roots offerings have not been evaluated by the Food and Drug Administration (FDA). Our products are not intended to diagnose, treat, cure, or prevent any medical condition, disease, or severe hair loss. Always consult a dermatologist or healthcare provider for persistent scalp or hair concerns.

Shipping, Delivery, and Returned Packages

  • Shipping & Delivery: All orders are processed and shipped in accordance with our Shipping Policy. Delivery timelines may vary based on your location and carrier performance.

  • Returned Packages and Reshipping Fees: If any package is returned to us due to an incorrect or incomplete shipping address provided by the customer, failure to pay customs duties/taxes, or because the package was unclaimed or refused, the customer is fully responsible for all return shipping charges and any applicable reshipping fees required to send the package back out. If a refund is requested instead, original shipping costs and any return fees incurred will be deducted from the refund amount in accordance with our Refund Policy.

International Orders, Customs, Taxes, and Duties

  • International Shipping: A'Yani Roots ships to select international destinations as detailed in our Shipping Policy.

  • Customs, Duties, and Import Taxes: International shipments may be subject to import taxes, customs duties, and fees levied by the destination country once a shipment reaches your country. The recipient of an international shipment is the importer of record and must comply with all laws and regulations of the destination country.

  • Responsibility for Fees: Additional charges for customs clearance, duties, and local taxes are the sole responsibility of the customer. A'Yani Roots has no control over these charges and cannot predict what they may be.

Orders, Pricing, and Modifications

  • We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household, or per order.

  • Prices for our products are subject to change without notice. We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice at any time.

Returns and Refunds

  • General Returns: Due to the personal care and cosmetic nature of our products, all requests for returns, exchanges, or refunds are governed strictly by our Refund Policy.

  • International Returns: International customers are responsible for all return shipping costs, customs declarations, and any associated international fees for eligible returned items.

Intellectual Property & Legal Notices

  • All content included on this site—such as text, graphics, logos, images, audio clips, digital downloads, and data compilations—is the property of A'Yani Roots and protected by international copyright and trademark laws.

  • For official disclosures, copyright notices, and regulatory compliance information, please review our Legal Notice.

Privacy Policy

  • Your submission of personal information through the store is governed by our Privacy Policy, which outlines how we collect, use, and protect your data.

Limitation of Liability

A'Yani Roots, our directors, officers, employees, affiliates, and agents shall not be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind arising from your use of any of our products or services, including shipping delays, customs holds, or returned shipments.

Changes to Terms of Service 

You can review the most current version of the Terms of Service at any time on this page. We reserve the right, at our sole discretion, to update, change, or replace any part of these Terms of Service by posting updates and changes to our website.

Contact Information

Questions about the Terms of Service should be sent to us through the contact page on ayaniroots.com.