Refund policy

Due to the personal nature of our hair-care products, ALL SALES ARE FINAL AND RETURNS ARE NOT ACCEPTED.

We do not provide refunds for orders that have already been processed and shipped.

If you receive a damaged, defective, or incorrect product and your claim is approved, A’Yani Roots may provide a replacement.

If an approved replacement product is unavailable, store credit or another appropriate resolution may be offered at our discretion.

Shipping charges are non-refundable unless otherwise required by applicable law.