Privacy policy

PRIVACY POLICY

Effective Date: August 2026

At A’Yani Roots, we value your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website, make a purchase, contact us, or otherwise interact with A’Yani Roots.

By using our website, you acknowledge the practices described in this Privacy Policy.

INFORMATION WE COLLECT

When you visit or make a purchase from A’Yani Roots, we may collect information such as:

  • Your name

  • Billing and shipping address

  • Email address

  • Phone number

  • Order and purchase information

  • Payment and transaction information

  • Account information, if you create an account

  • Communications you send to us

  • Device, browser, and IP address information

  • Website activity and interaction information

Payment information may be processed securely by Shopify and/or third-party payment providers. A’Yani Roots does not necessarily directly store your complete payment-card information.

HOW WE USE YOUR INFORMATION

We may use your personal information to:

  • Process and fulfill your orders

  • Provide shipping and tracking information

  • Process payments and transactions

  • Communicate with you regarding your order

  • Provide customer service

  • Detect or prevent fraudulent or unauthorized transactions

  • Improve our website, products, and customer experience

  • Maintain and secure our website

  • Comply with applicable legal obligations

  • Send marketing communications when you have provided consent or when otherwise permitted by law

EMAIL & MARKETING COMMUNICATIONS

If you join the A’Yani Roots email list or otherwise agree to receive marketing communications, we may send you information regarding:

  • New products

  • Special offers

  • Promotions

  • Product updates

  • Hair-care information and tips

  • Other A’Yani Roots news

You may unsubscribe from marketing emails at any time by using the unsubscribe link included in our marketing emails.

Unsubscribing from marketing communications will not prevent us from sending transactional messages related to your orders or customer-service requests.

COOKIES & TRACKING TECHNOLOGIES

Our website may use cookies and similar technologies to help operate the website, remember preferences, understand how visitors use the site, improve performance, and support advertising or marketing activities.

Certain cookies may be necessary for the website and checkout to function properly.

Depending on your location and applicable law, you may have options for controlling certain cookies or tracking technologies through your browser or website privacy settings.

HOW WE SHARE INFORMATION

We may share personal information with service providers and business partners when necessary to operate A’Yani Roots.

These may include providers that assist us with:

  • Website hosting and e-commerce services

  • Payment processing

  • Order fulfillment and shipping

  • Customer support

  • Email and marketing services

  • Analytics

  • Fraud prevention

  • Advertising

Our online store is powered by Shopify, which processes certain information to provide its e-commerce services.

We may also disclose information when required by law, to respond to lawful requests, or when reasonably necessary to protect our rights, customers, business, or others.

We do not sell your personal information for money.

Certain advertising or analytics activities may be considered “selling,” “sharing,” or targeted advertising under some privacy laws. Where required, eligible customers may have the right to opt out of these activities.

DATA RETENTION

We retain personal information for as long as reasonably necessary to provide our services, maintain business and transaction records, comply with legal obligations, resolve disputes, and enforce agreements.

Retention periods may vary depending on the type of information and why it was collected.

DATA SECURITY

We take reasonable measures designed to protect the personal information handled through our business.

However, no website, electronic transmission, or storage system can be guaranteed to be completely secure. Customers should also take appropriate precautions to protect their account information and passwords.

YOUR PRIVACY RIGHTS

Depending on where you live, you may have certain rights regarding your personal information, which may include the right to:

  • Request access to personal information we maintain about you

  • Request correction of inaccurate information

  • Request deletion of certain personal information

  • Receive a copy of certain personal information

  • Withdraw consent where processing is based on consent

  • Opt out of certain targeted advertising, sharing, or similar activities

These rights are subject to applicable laws and certain exceptions.

To submit a privacy request, please contact A’Yani Roots using the contact information provided on our website.

We may need to verify your identity before completing certain requests.

CHILDREN’S PRIVACY

A’Yani Roots does not knowingly collect personal information from children in violation of applicable law.

If you believe a child has provided personal information to us improperly, please contact us so we can review the matter and take appropriate action.

THIRD-PARTY LINKS

Our website may contain links to third-party websites or services.

A’Yani Roots is not responsible for the privacy practices, content, or security of third-party websites. We encourage you to review the privacy policies of websites you visit.

CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy periodically to reflect changes to our business practices, services, technology, or legal requirements.

Any updated policy will be posted on this website with a revised effective date when appropriate.

CONTACT US

If you have questions about this Privacy Policy or would like to submit a privacy-related request, please contact:

A’Yani Roots
Customer Support: [Insert business email address]
Website: [Insert website address]

Should you have any questions about our privacy practices or this Privacy Policy, or if you would like to exercise any of the rights available to you, email us at adolshiay@gmail.com.